History

The construction of Brainerd Lakes Surgery Center was completed by January of 2005 and the first surgery was performed on January 31, 2005. In April of 2006, Brainerd Lakes Surgery Center earned its first AAAHC accreditation and has remained AAAHC accredited ever since. Recently, the center has undergone some structural changes to facilitate better patient outcomes.

Mission

The Mission of Brainerd Lakes Surgery Center is to provide cost effective, efficient ambulatory surgery. We strive to exceed the expectations of both the patients and physicians. We foster a caring atmosphere as a means of touching and caring for all people.

DOWNLOAD Patient Rights

The patient has the right to:

Be treated with respect, consideration, dignity and allotted the appropriate privacy. It is the right of all patients whether competent or incompetent to have a legal representative or surrogate make decisions on their behalf.

Know the name of the physician who has primary responsibility for coordinating his or her care and the names and professional relationships of other physicians who will see this patient; it is their right to change their provider if other qualified providers are available. Know that ownership of the surgery center may include the surgeon that is responsible for their care.

Receive information in a language or manner primarily used by the patient from the physician or surgery center regarding their condition, course of treatment and prospects for recovery in “easy to understand” terminology, in order to give informed consent or to refuse this course of treatment. The patient has the right to be fully informed about a treatment or procedure and the expected outcome before it is performed. As directed by the patient, information may be provided to a designated person [patient’s representative or surrogate].

Actively participate in decisions regarding his/her medical care, to the extent permitted by law. It is the patient’s right to refuse treatment; including the right to refuse to participate in experimental research.

Be free from all forms of abuse or harassment; to exercise his or her rights without being subject to discrimination or reprisal.

Receive “Advanced Directives” information; understanding that if the patient’s condition would deteriorate when the patient is in the surgery center, by anesthesia orders, the patient will be aggressively treated and transferred to the hospital for further care.

Have active involvement in the management of their pain, appropriate to condition or situation. To have aggressive management if the patient’s pain is considered to be in an acute phase.

Privacy. Case discussion, consultation, examination and treatment are confidential and will be conducted discreetly. The patient’s written permission shall be obtained before medical records can be made available to anyone not directly concerned with the patient’s care. Ask that your medical record be corrected if you believe it is not accurate or not complete, or to be told how to add a statement that you disagree with information in the record.

Leave the BLSC even against medical advice.

Be informed by the physician or delegate of continued health care requirements following discharge from Brainerd Lakes Surgery Center.

Exercise these rights without regard to sex or culture, economic, educational, or religious background; without being subjected to discrimination or reprisal; without regard to the source of payment for his or her care.

Complain about medical care given; to be informed of available resources for resolving disputes, grievances, and conflicts; without fear of reprisal; and have access to state and federal assistance in clarifying ethical issues guiding treatment decisions, and to participate in the resolution of those issues.

Grievances about your medical care, you may call or contact:

  • The surgery center’s administration at 218-822-2402.
  • The MN Dept. of Health and Human Services representative [@ MDH] during working hours at 651-201-4201 or toll free from anywhere in the country by calling 1-800-369-7994.
    [Mary.henderson@state.mn.us]
  • Federal: 1-800-633-4227 Medicare Beneficiary Ombudsman
    www.cms.hhs.gov/center/ombudsman.asp




DOWNLOAD
Minnesota Outpatients'
                  Bill of Rights